CHEQUES WILL NEED TO BE RECIEVED NO MORE THAN FOUR WEEKS AFTER TOUR DATE (or a 25% Fee will be imposed) - INVOICES WILL BE SUBMITTED AFTER BOOKING CONFIRMATION
+ Cancellation/Return Policy (When you can't make it to your Tour)
At Toronto Aboriginal Eco Tours, we understand that life events can come up unexpectedly.
If you need to cancel or reschedule your tour, we ask you to please do so 48 HOURS IN ADVANCE (of your scheduled Tour Date).
Refunds must be requested up to 48 HOURS IN ADVANCE (of your scheduled Tour Date) or your request will become invalid.
If you must cancel your Tour(s) completely, we will be happy to refund your purchased tour(s), less a 25% administration fee. This is to cover the arrangements and other time that has been put into coordinating the tour.
RESCHEDULING DUE TO WEATHER CONDITIONS:
Due to extreme weather or personal emergency, we are happy to reschedule a group tour (20-25 participants), but appreciate as much notice as possible.
If a tour that has been scheduled needs to be rescheduled on short notice, we cannot guarantee full availability as at this point, there may be other tours scheduled in your preferred time slot.
+ Private Policy (When Booking Online)
When booking a Tour online through, you will be directed to our third party payment processing affiliate Stripe.
All contact information provided on taet.ca for booking reasons will not be shared outside of Toronto Aboriginal Eco Tours' payment records - used solely for contact, refund or cancellation reasons (if we need to contact you outside of your email confirmation)
Your payment information is strictly private and will not be shared with any third-party organizations (other than Stripe, who will be processing your payment), or within Toronto Aboriginal Eco Tours.
In the event that a refund is required will your payment account be accessed - in order to complete reimbursement.
The following is Stripe's Private Policy for Checkout Users.V
When you use Stripe Checkout on a merchant’s website to store your payment credentials, we will gather and store your payment card information, your email address, your mobile phone number, and billing and shipping address. We will use this information to complete purchases that you choose to make on other websites or applications that also use Stripe Checkout, but only with your permission. We may also share your contact information, but not your card information, with merchants as part of your purchases. We will not share this information with other third parties except as a necessary part of providing our Website and Services. You should carefully review merchants’ privacy policies to better understand how each uses your information.